About Us

A Commitment to Clarity, Compliance, and Care

Schedule a Call
Joy Bridge Care

Our Mission Statement

To work hand in hand with individuals, families, and communities by providing reliable fiscal intermediary and financial management services that simplify participant-directed care.

Joy Bridge Care does not provide medical services or clinical care.

About Us

Our Commitment and Mission

Joy Bridge Care, LLC supports families using participant-directed home and community-based programs in Georgia. We act as a fiscal intermediary, helping participants and caregivers handle payroll, tax withholding, onboarding paperwork, timesheets, and required compliance reporting.

Our goal is to make paying caregivers simple, accurate, and on time — so families can focus on care, not paperwork.

  • Accurate and on-time payroll processing
  • Transparent communication and documentation
  • Compliance-focused and audit-ready reporting

Compliance & Quality

Our commitment to excellence is reinforced by strict adherence to Georgia Medicaid waiver program requirements and best practices in fiscal intermediary services.

We remain dedicated to accurate reporting, transparent communication, and audit-ready documentation.

Our Services

Comprehensive Support for Participant-Directed Care

Payroll Services
Accurate payroll processing, tax withholding, and compliant pay statements for all caregivers.
Onboarding & Documentation
Streamlined caregiver onboarding with all required paperwork and training coordination.
Compliance Support
Timesheet management, audit-ready reporting, and support for program requirements.

We work closely with participants, caregivers, and support coordinators to ensure smooth payroll operations and program compliance.

Learn more about our Services
Testimonies

Client Testimonials

\"Joy Bridge Care made payroll and scheduling simple for our family. We felt supported every step of the way.\"

- A. Johnson

Common Questions

Frequently Asked Questions

What is a fiscal intermediary?
A fiscal intermediary (FMS provider) handles payroll, taxes, and compliance paperwork for participant-directed care programs, allowing families to choose their own caregivers while we handle the administrative details.
Which Georgia programs do you support?
We support CCSP, SOURCE, and other Georgia participant-directed programs. Contact us to confirm support for your specific program.
How does payroll processing work?
We process payroll based on approved timesheets, calculate and withhold taxes, issue pay statements, and handle all required reporting to keep you compliant with program requirements.
How do I get started with Joy Bridge Care?
Contact us to confirm your program enrollment, complete required paperwork, and set up your payroll schedule. We'll guide you through each step.
What forms do I need to complete?
Required forms vary by program but typically include enrollment paperwork, caregiver onboarding documents, and timesheet setup. We'll provide a complete checklist based on your specific program.
Do you take insurance or Medicaid directly?
As a fiscal intermediary, we don't bill insurance or Medicaid directly. We handle payroll and compliance for participant-directed programs where funding is already approved through your waiver program.